Terms and Conditions

Service Availability

Mesh Learning is an evolving service. Features, pricing, credit amounts, storage limits, and availability may change as the product develops.

Eligibility

You must be at least 13 years old to use Mesh Learning. By using Mesh Learning, you confirm that you meet this requirement and that you can follow these Terms.

Your Account

You are responsible for your account and for activity that happens through it. Keep your sign-in access secure and contact us if you believe your account has been compromised.

Your Content

You keep ownership of the content you add to Mesh Learning, including notes, board work, uploaded files, images, videos, web links, maps, chats, and related materials.

You give Mesh Learning the limited permission needed to host, store, display, process, transform, transmit, and use your content so we can operate the service, provide AI features, troubleshoot issues, and support your account.

Acceptable Use

Do not use Mesh Learning in a way that is illegal, harmful, abusive, deceptive, infringing, or that interferes with the security or operation of the service.

AI Features

Mesh Learning uses AI features that can answer questions, inspect materials, generate images, and help with your work. AI outputs may be incomplete, inaccurate, or unsuitable for your situation.

You are responsible for checking important work and deciding whether an AI output is appropriate to rely on.

Workspace Tool Only

Mesh Learning is a workspace and AI assistance tool. It is not professional, legal, medical, financial, or other expert advice.

Third-Party Services

Mesh Learning depends on third-party services, including authentication, database, file storage, hosting, email, AI model, web search, payment, billing, site infrastructure, support, video, and destination website providers. Their services may affect availability, functionality, payments, and how certain content is processed.

Plans And Mesh Credits

Mesh Learning may offer a Free plan and paid Basic, Plus, and Pro plans. Free includes a one-time 250 Mesh credit gift when the account is created and does not include monthly usage. Paid plans are currently $12 per month for Basic, $25 per month for Plus, and $50 per month for Pro, each with monthly Mesh usage and more Library storage, unless a different price or allowance is shown at checkout or in your account.

Mesh credits are used for Mesh responses, generated work, web lookups, source search, and related active AI-powered features. Monthly plan usage resets each billing period. Extra Mesh credits may be purchased or granted by Mesh, expire 12 months after they are added, and are used after monthly plan usage. Stored Library files are governed by storage limits and do not spend Mesh credits. Free and Basic include Light, Plus adds Standard, and Pro adds Heavy; plans also differ in Mesh usage and Library storage.

Mesh credits have no cash value, are not a stored-value account, are not transferable, and cannot be withdrawn or redeemed for cash except where required by law.

Billing And Cancellation

A payment processor or hosted billing provider handles payment collection, payment methods, receipts, subscription billing, and billing management. By starting a paid subscription or buying credits, you authorize the applicable charges shown at checkout.

Paid subscriptions renew automatically until canceled. When you upgrade an active paid plan, Mesh charges the difference between the old and new monthly plan prices immediately and begins a new monthly billing period on the upgrade date. Unused monthly credits carry into that new period, only the difference between the plan allowances is added, and no separate refund or proration credit is issued for unused days on the old plan. Moving to a smaller plan charges nothing and takes effect at the next renewal; you must keep the current plan before starting a later upgrade. The confirmation shown before you confirm a change controls if it differs from this description.

You can manage payment methods, invoices, and cancellation through the billing portal when it is available in your account. Canceling stops future renewal but does not automatically refund prior charges. An upgrade whose payment is declined does not change the current plan; a payment that your bank asks you to confirm changes the plan only once it succeeds; a payment-confirmed upgrade may briefly remain in a finalizing state while Mesh applies the related access and credits.

Payments and Mesh credit purchases are generally non-refundable except where required by law or approved by Mesh Learning case by case. If a paid feature fails or you believe there is a billing mistake, contact us at support@meshlearning.ai.

Suspension And Termination

We may suspend or end access to Mesh Learning if needed to protect the service, comply with law, address misuse, or close or change the service.

Disclaimers And Limits

Mesh Learning is provided as is and as available. To the fullest extent allowed by law, we disclaim warranties and limit liability for indirect, incidental, special, consequential, exemplary, or punitive damages.

Governing Law

These Terms are governed by the laws of Oklahoma, unless a different rule is required by applicable law.

Changes

We may update these Terms as Mesh Learning changes. If we make a material change, we will update the effective date or provide another reasonable notice. Continued use of Mesh Learning after an update means the updated Terms apply.

Questions about these Terms can be sent to support@meshlearning.ai.