Account
Account is the sign-in side of your membership: the email you sign in with, your Account ID, when you joined, and your last sign-in. It is also where you change that email or sign out everywhere.
Account details
Four read-only lines at the top of the card. Quote the Account ID when you contact support.
- Email — the address you sign in with.
- Member since — the day the account was created.
- Account ID — the identifier support may ask for.
- Last sign-in — the last time the account was used.
Change email
Enter a new address and tap Send link (it has to be valid and different from your current one). Open the email, then press Continue to Mesh Learning on the Confirm your email change page. Your visible email changes only once that confirmation goes through.
- An invalid or unchanged address is rejected on the spot.
- Sign-in stays passwordless: there's no password to change, forget, or reset.
- Once the change is confirmed, sign in with the new address the same way as always: open the email, then continue on the Mesh page.
Sign out everywhere
Sign out ends every active session on your account at once. Use it when another browser or device shouldn't stay signed in.
Resetting and deleting live elsewhere
Changing your email or signing out leaves your Workspaces untouched. Resetting your Mesh content and deleting your account both sit under Danger Zone at the bottom of Settings, and Support, reset & deletion covers both.